GEORGETOWN COUNTY, S.C. (WCIV) -- The Georgetown County 911 lines were down for a short time while the company that maintains the lines performed an upgrade, officials said Friday morning.
The 911 lines were out of service for just under an hour.
Officials said people calling 911 might receive a busy signal or a recording that says the number is no longer in service.
"This is not the result of an upgrade," said Dan Page, a spokesperson with Frontier Communications. "This is an outage related to a software of translation program."
Page described "translation program" as meaning two types of software, for whatever reason, are not communicating with each other.
Frontier had a 911 coordinator in Myrtle Beach that helped with the issue.