AT&T Reports Service Restored After Network Problems - WCIV-TV | ABC News 4 - Charleston News, Sports, Weather

AT&T Reports Service Restored After Network Problems

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Officials with AT&T announced Thursday morning that U-verse service has been restored after a minor network issue caused outages for some customers.

The problem began Wednesday morning and lasted throughout the day until Thursday.

A spokesman with AT&T issued this statement:

"U-verse service has been restored for the vast majority of our customers affected by the outage. We expect any remaining customer issues will be resolved this morning.  We will provide a credit to customers who were affected. We know our customers count on their U-verse service and we apologize for the inconvenience."

A spokesperson said a limited number of customers were affected and technicians were working to fix the issue Wednesday.

On Wednesday AT&T issued this statement:

"AT&T customers in some of our markets are experiencing issues with U-verse service.  This issue currently affects less than one percent of our U-verse subscribers, but that is too many and we are working hard to fix this. We are making progress in resolving the issue, which is related to a server complex, and are working to determine when service will be completely restored. We apologize for this inconvenience."

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